Managing Human Resources in Information Technology and Business Process Offshoring Firms Operating in Asia: A Literature Review Toward Theoretically and Contextually Grounded Research

• Main Authors: Presbitero, Alfred, Teng-Calleja, Mendiola, Hechanova, Ma. Regina
• Format: text
• Published: Archīum Ateneo 2021
• Subjects: Asia; human resource management; information technology and business process offshoring; Human Resources Management; Industrial and Organizational Psychology; Organization Development
• Online Access: https://archium.ateneo.edu/psychology-faculty-pubs/322; https://onlinelibrary.wiley.com/doi/abs/10.1111/1744-7941.12324
• Institution: Ateneo De Manila University

The information technology and business process (IT&BP) offshoring sector in Asia continues to experience internal challenges and pressures from the external environment that lead to employee attrition. Despite the many human resources (HR)-related interventions and practices, there remains a co...