Mobile phones : a study on consumer behavioural intentions.

With a relatively small telecommunications market, Singapore’s mobile services are provided by three main players, namely Singtel, Starhub and MobileOne (M1). Due to the limited local market, service providers are facing intense competition from one another in retaining current customers and attract...

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Main Authors: Chen, Yuliang., Foo, Suan Kit., Tan, Grace E-Lynn.
Other Authors: Lang, Josephine Chin Ying
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10143
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-10143
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spelling sg-ntu-dr.10356-101432023-05-19T06:24:06Z Mobile phones : a study on consumer behavioural intentions. Chen, Yuliang. Foo, Suan Kit. Tan, Grace E-Lynn. Lang, Josephine Chin Ying Nanyang Business School DRNTU::Business::Information technology::Mobile commerce DRNTU::Business::Marketing::Consumer behavior With a relatively small telecommunications market, Singapore’s mobile services are provided by three main players, namely Singtel, Starhub and MobileOne (M1). Due to the limited local market, service providers are facing intense competition from one another in retaining current customers and attracting new ones. As they are unable to differentiate themselves in terms of the ‘products’ offered due to similar technology being employed, they will need to distinguish themselves in terms of service quality provided. 2008-09-24T07:40:31Z 2008-09-24T07:40:31Z 2006 2006 Final Year Project (FYP) http://hdl.handle.net/10356/10143 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Information technology::Mobile commerce
DRNTU::Business::Marketing::Consumer behavior
spellingShingle DRNTU::Business::Information technology::Mobile commerce
DRNTU::Business::Marketing::Consumer behavior
Chen, Yuliang.
Foo, Suan Kit.
Tan, Grace E-Lynn.
Mobile phones : a study on consumer behavioural intentions.
description With a relatively small telecommunications market, Singapore’s mobile services are provided by three main players, namely Singtel, Starhub and MobileOne (M1). Due to the limited local market, service providers are facing intense competition from one another in retaining current customers and attracting new ones. As they are unable to differentiate themselves in terms of the ‘products’ offered due to similar technology being employed, they will need to distinguish themselves in terms of service quality provided.
author2 Lang, Josephine Chin Ying
author_facet Lang, Josephine Chin Ying
Chen, Yuliang.
Foo, Suan Kit.
Tan, Grace E-Lynn.
format Final Year Project
author Chen, Yuliang.
Foo, Suan Kit.
Tan, Grace E-Lynn.
author_sort Chen, Yuliang.
title Mobile phones : a study on consumer behavioural intentions.
title_short Mobile phones : a study on consumer behavioural intentions.
title_full Mobile phones : a study on consumer behavioural intentions.
title_fullStr Mobile phones : a study on consumer behavioural intentions.
title_full_unstemmed Mobile phones : a study on consumer behavioural intentions.
title_sort mobile phones : a study on consumer behavioural intentions.
publishDate 2008
url http://hdl.handle.net/10356/10143
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