Case study on Karaoke Box Private Limited.

This report started with the discussion of Karaoke industry and the strong competitiveness which KBOX faces in this industry. SERVQUAL is identified by past researchers for its effective approach and its role in the analysis of the difference between customer expectations and perceptions.

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Bibliographic Details
Main Authors: Lee, Quan Feng., Chua, Yvonne Hui Lin., Ho, Li Xian.
Other Authors: Seet, Lip Chai
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10165
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-10165
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spelling sg-ntu-dr.10356-101652023-05-19T03:30:05Z Case study on Karaoke Box Private Limited. Lee, Quan Feng. Chua, Yvonne Hui Lin. Ho, Li Xian. Seet, Lip Chai Nanyang Business School DRNTU::Business::Industries and labor This report started with the discussion of Karaoke industry and the strong competitiveness which KBOX faces in this industry. SERVQUAL is identified by past researchers for its effective approach and its role in the analysis of the difference between customer expectations and perceptions. 2008-09-24T07:40:45Z 2008-09-24T07:40:45Z 2006 2006 Final Year Project (FYP) http://hdl.handle.net/10356/10165 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Industries and labor
spellingShingle DRNTU::Business::Industries and labor
Lee, Quan Feng.
Chua, Yvonne Hui Lin.
Ho, Li Xian.
Case study on Karaoke Box Private Limited.
description This report started with the discussion of Karaoke industry and the strong competitiveness which KBOX faces in this industry. SERVQUAL is identified by past researchers for its effective approach and its role in the analysis of the difference between customer expectations and perceptions.
author2 Seet, Lip Chai
author_facet Seet, Lip Chai
Lee, Quan Feng.
Chua, Yvonne Hui Lin.
Ho, Li Xian.
format Final Year Project
author Lee, Quan Feng.
Chua, Yvonne Hui Lin.
Ho, Li Xian.
author_sort Lee, Quan Feng.
title Case study on Karaoke Box Private Limited.
title_short Case study on Karaoke Box Private Limited.
title_full Case study on Karaoke Box Private Limited.
title_fullStr Case study on Karaoke Box Private Limited.
title_full_unstemmed Case study on Karaoke Box Private Limited.
title_sort case study on karaoke box private limited.
publishDate 2008
url http://hdl.handle.net/10356/10165
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