Case study on Karaoke Box Private Limited.
This report started with the discussion of Karaoke industry and the strong competitiveness which KBOX faces in this industry. SERVQUAL is identified by past researchers for its effective approach and its role in the analysis of the difference between customer expectations and perceptions.
Saved in:
Main Authors: | , , |
---|---|
Other Authors: | |
Format: | Final Year Project |
Published: |
2008
|
Subjects: | |
Online Access: | http://hdl.handle.net/10356/10165 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | Nanyang Technological University |
id |
sg-ntu-dr.10356-10165 |
---|---|
record_format |
dspace |
spelling |
sg-ntu-dr.10356-101652023-05-19T03:30:05Z Case study on Karaoke Box Private Limited. Lee, Quan Feng. Chua, Yvonne Hui Lin. Ho, Li Xian. Seet, Lip Chai Nanyang Business School DRNTU::Business::Industries and labor This report started with the discussion of Karaoke industry and the strong competitiveness which KBOX faces in this industry. SERVQUAL is identified by past researchers for its effective approach and its role in the analysis of the difference between customer expectations and perceptions. 2008-09-24T07:40:45Z 2008-09-24T07:40:45Z 2006 2006 Final Year Project (FYP) http://hdl.handle.net/10356/10165 Nanyang Technological University application/pdf |
institution |
Nanyang Technological University |
building |
NTU Library |
continent |
Asia |
country |
Singapore Singapore |
content_provider |
NTU Library |
collection |
DR-NTU |
topic |
DRNTU::Business::Industries and labor |
spellingShingle |
DRNTU::Business::Industries and labor Lee, Quan Feng. Chua, Yvonne Hui Lin. Ho, Li Xian. Case study on Karaoke Box Private Limited. |
description |
This report started with the discussion of Karaoke industry and the strong
competitiveness which KBOX faces in this industry.
SERVQUAL is identified by past researchers for its effective approach and its
role in the analysis of the difference between customer expectations and
perceptions. |
author2 |
Seet, Lip Chai |
author_facet |
Seet, Lip Chai Lee, Quan Feng. Chua, Yvonne Hui Lin. Ho, Li Xian. |
format |
Final Year Project |
author |
Lee, Quan Feng. Chua, Yvonne Hui Lin. Ho, Li Xian. |
author_sort |
Lee, Quan Feng. |
title |
Case study on Karaoke Box Private Limited. |
title_short |
Case study on Karaoke Box Private Limited. |
title_full |
Case study on Karaoke Box Private Limited. |
title_fullStr |
Case study on Karaoke Box Private Limited. |
title_full_unstemmed |
Case study on Karaoke Box Private Limited. |
title_sort |
case study on karaoke box private limited. |
publishDate |
2008 |
url |
http://hdl.handle.net/10356/10165 |
_version_ |
1770565747583483904 |