Re-adaptation of a service guarantee model for the local food and beverage industry.

Improvement of the service guarantee model after a market research is done on the Singapore consumers in the local restaurants. The consumers are segmented into potentials, repeats and regulars.

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Bibliographic Details
Main Authors:	Lee, Hui Ming., Lim, Mui Khim., Low, Tze Hui.
Other Authors:	Murthy, Bvsan
Format:	Final Year Project
Published:	2008
Subjects:	DRNTU::Business::Marketing::Customer services
Online Access:	http://hdl.handle.net/10356/10429
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	Nanyang Technological University

id	sg-ntu-dr.10356-10429
record_format	dspace
spelling	sg-ntu-dr.10356-104292023-05-19T07:23:08Z Re-adaptation of a service guarantee model for the local food and beverage industry. Lee, Hui Ming. Lim, Mui Khim. Low, Tze Hui. Murthy, Bvsan Nanyang Business School DRNTU::Business::Marketing::Customer services Improvement of the service guarantee model after a market research is done on the Singapore consumers in the local restaurants. The consumers are segmented into potentials, repeats and regulars. 2008-09-24T07:43:34Z 2008-09-24T07:43:34Z 2000 2000 Final Year Project (FYP) http://hdl.handle.net/10356/10429 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::Marketing::Customer services
spellingShingle	DRNTU::Business::Marketing::Customer services Lee, Hui Ming. Lim, Mui Khim. Low, Tze Hui. Re-adaptation of a service guarantee model for the local food and beverage industry.
description	Improvement of the service guarantee model after a market research is done on the Singapore consumers in the local restaurants. The consumers are segmented into potentials, repeats and regulars.
author2	Murthy, Bvsan
author_facet	Murthy, Bvsan Lee, Hui Ming. Lim, Mui Khim. Low, Tze Hui.
format	Final Year Project
author	Lee, Hui Ming. Lim, Mui Khim. Low, Tze Hui.
author_sort	Lee, Hui Ming.
title	Re-adaptation of a service guarantee model for the local food and beverage industry.
title_short	Re-adaptation of a service guarantee model for the local food and beverage industry.
title_full	Re-adaptation of a service guarantee model for the local food and beverage industry.
title_fullStr	Re-adaptation of a service guarantee model for the local food and beverage industry.
title_full_unstemmed	Re-adaptation of a service guarantee model for the local food and beverage industry.
title_sort	re-adaptation of a service guarantee model for the local food and beverage industry.
publishDate	2008
url	http://hdl.handle.net/10356/10429
_version_	1772825956663164928

Re-adaptation of a service guarantee model for the local food and beverage industry.

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