Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore.

Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore.

This comparative study make uses of the service performance model to investigate the difference in the perceived service level of two main no-frills Japanese concept haircut salons in Singapore, namely EC House and QB House (T/S).

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Bibliographic Details
Main Authors: Choy, Chong Wah., Kee, Sharon Jingfang., Poh, Weijing.
Other Authors: Ho, Mian Lian
Format: Final Year Project
Published: 2008
Subjects:
DRNTU::Business::Marketing::Customer services
Online Access:http://hdl.handle.net/10356/10441
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-10441
record_format dspace
spelling sg-ntu-dr.10356-104412023-05-19T06:16:13Z Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore. Choy, Chong Wah. Kee, Sharon Jingfang. Poh, Weijing. Ho, Mian Lian Nanyang Business School DRNTU::Business::Marketing::Customer services This comparative study make uses of the service performance model to investigate the difference in the perceived service level of two main no-frills Japanese concept haircut salons in Singapore, namely EC House and QB House (T/S). 2008-09-24T07:43:41Z 2008-09-24T07:43:41Z 2007 2007 Final Year Project (FYP) http://hdl.handle.net/10356/10441 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Marketing::Customer services
spellingShingle DRNTU::Business::Marketing::Customer services
Choy, Chong Wah.
Kee, Sharon Jingfang.
Poh, Weijing.
Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore.
description This comparative study make uses of the service performance model to investigate the difference in the perceived service level of two main no-frills Japanese concept haircut salons in Singapore, namely EC House and QB House (T/S).
author2 Ho, Mian Lian
author_facet Ho, Mian Lian
Choy, Chong Wah.
Kee, Sharon Jingfang.
Poh, Weijing.
format Final Year Project
author Choy, Chong Wah.
Kee, Sharon Jingfang.
Poh, Weijing.
author_sort Choy, Chong Wah.
title Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore.
title_short Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore.
title_full Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore.
title_fullStr Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore.
title_full_unstemmed Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore.
title_sort comparative study on the perceived service level of ec house and qb house (t/s) in singapore.
publishDate 2008
url http://hdl.handle.net/10356/10441
_version_ 1770566049633140736

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