Comparative study on the perceived service level of EC House and QB House (T/S) in Singapore.
This comparative study make uses of the service performance model to investigate the difference in the perceived service level of two main no-frills Japanese concept haircut salons in Singapore, namely EC House and QB House (T/S).
Saved in:
| Main Authors: | , , |
|---|---|
| Other Authors: | |
| Format: | Final Year Project |
| Published: |
2008
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/10441 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | Nanyang Technological University |