A study on the effects of word-of-mouth on the evaluation of different types of product attributes

The effects of Word-of-Mouth (WOM) on the receiver’s attitudes and behavioural intentions have been studied at length by fellow WOM researchers. Existing WOM literature has also investigated the effects of positive WOM (PWOM) and negative WOM (NWOM). In addition, past research has suggested that all...

Full description

Saved in:
Bibliographic Details
Main Authors: Boey, Marvin Jian Zhi, Phuah, Li-Yean, Ong, Shu Pei
Other Authors: Chung, Cindy Mann Yien
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10539
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Nanyang Technological University