Cultural mapping of TQM.

In this research, we are looking into one of the many suggested hurdles of TQM. We are finding out whether the culture of Singapore may be a cause of slow growth to the implementation of this management style. We carried out a questionnaire survey to tap into the views of future and current employee...

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Bibliographic Details
Main Authors: Kong, Benson Yew Hong., Loy, Zhi-Lei., Tan, Elsie Khim Khim.
Other Authors: Lee, Pui Mun
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/10755
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Institution: Nanyang Technological University
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Summary:In this research, we are looking into one of the many suggested hurdles of TQM. We are finding out whether the culture of Singapore may be a cause of slow growth to the implementation of this management style. We carried out a questionnaire survey to tap into the views of future and current employees. The questionnaire is structured in a way that will enable us to map the Singapore culture to the TQM culture. The questionnaire is structured in the viewpoint of TQM.