Cultural mapping of TQM.

• Main Authors: Kong, Benson Yew Hong., Loy, Zhi-Lei., Tan, Elsie Khim Khim.
• Other Authors: Lee, Pui Mun
• Format: Final Year Project
• Published: 2008
• Subjects: DRNTU::Business::Operations management::Total quality management
• Online Access: http://hdl.handle.net/10356/10755
• Institution: Nanyang Technological University

In this research, we are looking into one of the many suggested hurdles of TQM. We are finding out whether the culture of Singapore may be a cause of slow growth to the implementation of this management style. We carried out a questionnaire survey to tap into the views of future and current employee...