Enhancing customer experience through real time AI driven feedback implementation in the hotel industry
In a highly competitive environment, with speedy evolving artificial intelligence (AI), hotel businesses strive to enhance their customer satisfaction, achieve greater customer loyalty & advocacy, and in turn lead to long-term business success. This study is to examine how real time AI driven fe...
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| Format: | Thesis-Master by Coursework |
| Language: | English |
| Published: |
Nanyang Technological University
2025
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| Online Access: | https://hdl.handle.net/10356/182753 |
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| Institution: | Nanyang Technological University |
| Language: | English |