Fluidity and the customer experience in digital platform ecosystems

Fluidity and the customer experience in digital platform ecosystems

10.1016/j.ijinfomgt.2022.102599

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Bibliographic Details
Main Authors: Ramasundaram, Aishwarya, Pandey, Neeraj, Shukla, Yupal, Alavi, Shirin, Wirtz, Jochen
Other Authors: DEAN'S OFFICE (BIZ)
Format: Article
Language:English
Published: ELSEVIER SCI LTD 2023
Subjects:
Science & Technology
Technology
Information Science & Library Science
Platform
Ecosystem
Digital
Fluidity
Customer experience
STATUS-QUO BIAS
SERVICE EXPERIENCE
BUSINESS MODEL
CO-CREATION
IMPACT
INNOVATION
QUALITY
DESIGN
PERSPECTIVE
MANAGEMENT
Online Access:https://scholarbank.nus.edu.sg/handle/10635/245202
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Institution: National University of Singapore
Language: English

Internet

https://scholarbank.nus.edu.sg/handle/10635/245202

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