Fluidity and the customer experience in digital platform ecosystems

Fluidity and the customer experience in digital platform ecosystems

10.1016/j.ijinfomgt.2022.102599

Saved in:

Bibliographic Details
Main Authors:	Ramasundaram, Aishwarya, Pandey, Neeraj, Shukla, Yupal, Alavi, Shirin, Wirtz, Jochen
Other Authors:	DEAN'S OFFICE (BIZ)
Format:	Article
Language:	English
Published:	ELSEVIER SCI LTD 2023
Subjects:	Science & Technology Technology Information Science & Library Science Platform Ecosystem Digital Fluidity Customer experience STATUS-QUO BIAS SERVICE EXPERIENCE BUSINESS MODEL CO-CREATION IMPACT INNOVATION QUALITY DESIGN PERSPECTIVE MANAGEMENT
Online Access:	https://scholarbank.nus.edu.sg/handle/10635/245202
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	National University of Singapore
Language:	English

Be the first to leave a comment!