Governance reforms in the banking sector in Southeast Asia: Economics and institutional imperatives

by Randhawa, D.S.
Published 2014

Financial Repression and Financial Risk: The Case of China

by Sarah Chan
Published 2021

Central Bank Digital Currencies in Emerging Economies: Practical Considerations

by Hrnjic, Emir, Clarke, Gordon
Published 2023

Modeling and optimization of multilevel marketing operations

by Hum, SH, Parlar, M
Published 2023

Entrepreneurial intentions: The influence of organizational and individual factors

by Lee, L., Wong, P.K., Foo, M.D., Leung, A.
Published 2013

Exploring the nonlinear influence of nonverbal dominance in marketing communicators: Instrumental outcomes, social outcomes, and persuasion

by Lasarov, W, Orth, UR, Wirtz, J, Holm, M
Published 2023

Luxury hospitality: A systematic literature review and research agenda

by Jain, V, Wirtz, J, Salunke, P, Nunkoo, R, Sharma, A
Published 2023

Immersive time (ImT): Conceptualizing time spent in the metaverse

by Mogaji, Emmanuel, Wirtz, Jochen, Belk, Russell W, Dwivedi, Yogesh K
Published 2023

How intelligent automation, service robots, and AI will reshape service products and their delivery

by Wirtz, Jochen, Pitardi, Valentina
Published 2023

?So what if ChatGPT wrote it?? Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

by Dwivedi, Yogesh K, Kshetri, Nir, Hughes, Laurie, Slade, Emma Louise, Jeyaraj, Anand, Kar, Arpan Kumar, Baabdullah, Abdullah M, Koohang, Alex, Raghavan, Vishnupriya, Ahuja, Manju, Albanna, Hanaa, Albashrawi, Mousa Ahmad, Al-Busaidi, Adil S, Balakrishnan, Janarthanan, Barlette, Yves, Basu, Sriparna, Bose, Indranil, Brooks, Laurence, Buhalis, Dimitrios, Carter, Lemuria, Chowdhury, Soumyadeb, Crick, Tom, Cunningham, Scott W, Davies, Gareth H, Davison, Robert M, De, Rahul, Dennehy, Denis, Duan, Yanqing, Dubey, Rameshwar, Dwivedi, Rohita, Edwards, John S, Flavian, Carlos, Gauld, Robin, Grover, Varun, Hu, Mei-Chih, Janssen, Marijn, Jones, Paul, Junglas, Iris, Khorana, Sangeeta, Kraus, Sascha, Larsen, Kai R, Latreille, Paul, Laumer, Sven, Malik, F Tegwen, Mardani, Abbas, Mariani, Marcello, Mithas, Sunil, Mogaji, Emmanuel, Nord, Jeretta Horn, O'Connor, Siobhan, Okumus, Fevzi, Pagani, Margherita, Pandey, Neeraj, Papagiannidis, Savvas, Pappas, Ilias O, Pathak, Nishith, Pries-Heje, Jan, Raman, Ramakrishnan, Rana, Nripendra P, Rehm, Sven-Volker, Ribeiro-Navarrete, Samuel, Richter, Alexander, Rowe, Frantz, Sarker, Suprateek, Stahl, Bernd Carsten, Tiwari, Manoj Kumar, van der Aalst, Wil, Venkatesh, Viswanath, Viglia, Giampaolo, Wade, Michael, Walton, Paul, Wirtz, Jochen, Wright, Ryan
Published 2023

A critical reflection on analytics and artificial intelligence based analytics in hospitality and tourism management research

by Mariani, Marcello, Wirtz, Jochen
Published 2023

Artificial intelligence empowered conversational agents: A systematic literature review and research agenda

by Mariani, Marcello M, Hashemi, Novin, Wirtz, Jochen
Published 2023

Corporate Digital Responsibility in Service Firms and Their Ecosystems

by Wirtz, Jochen, Kunz, Werner H, Hartley, Nicole, Tarbit, James
Published 2023

Metaverse marketing: How the metaverse will shape the future of consumer research and practice

by Dwivedi, Yogesh K, Hughes, Laurie, Wang, Yichuan, Alalwan, Ali A, Ahn, Sun J Grace, Balakrishnan, Janarthanan, Barta, Sergio, Belk, Russell, Buhalis, Dimitrios, Dutot, Vincent, Felix, Reto, Filieri, Raffaele, Flavian, Carlos, Gustafsson, Anders, Hinsch, Chris, Hollensen, Svend, Jain, Varsha, Kim, Jooyoung, Krishen, Anjala S, Lartey, Jared O, Pandey, Neeraj, Ribeiro-Navarrete, Samuel, Raman, Ramakrishnan, Rauschnabel, Philipp A, Sharma, Amalesh, Sigala, Marianna, Veloutsou, Cleopatra, Wirtz, Jochen
Published 2023

Fluidity and the customer experience in digital platform ecosystems

by Ramasundaram, Aishwarya, Pandey, Neeraj, Shukla, Yupal, Alavi, Shirin, Wirtz, Jochen
Published 2023

Putting the "service" into B2B marketing: key developments in service research and their relevance for B2B

by Wirtz, Jochen, Kowalkowski, Christian
Published 2023

The impact of service robots on customer satisfaction online ratings: The moderating effects of rapport and contextual review factors

by Borghi, M, Mariani, MM, Vega, RP, Wirtz, J
Published 2023

Research note: conceptualizing agentic luxury in luxury services

by Holmqvist, J, Wirtz, J, Issandou, A
Published 2023

Corporate digital responsibility (CDR) in the age of AI: implications for interactive marketing

by Kunz, Werner H, Wirtz, Jochen
Published 2023

Affect-as-Information: Customer and Employee Affective Displays as Expeditious Predictors of Customer Satisfaction

by Ashtar, Shelly, Yom-Tov, Galit B, Rafaeli, Anat, Wirtz, Jochen
Published 2023