How do leadership styles influence the success of knowledge management initiatives? an investigation of leadership styles on knowledge workers in a call centre.

This paper investigates the leadership styles of team managers of knowledge workers. Based on interviews with employees of a local bank, this qualitative study contributes to a better understanding of leadership styles in the field of knowledge management. The findings show that a discernible variet...

Full description

Saved in:
Bibliographic Details
Main Author: Khoo, Adrian Lay Kuan.
Other Authors: Alton Chua Yeow Kuan
Format: Theses and Dissertations
Language:English
Published: 2010
Subjects:
Online Access:http://hdl.handle.net/10356/20816
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Nanyang Technological University
Language: English