How do leadership styles influence the success of knowledge management initiatives? an investigation of leadership styles on knowledge workers in a call centre.

This paper investigates the leadership styles of team managers of knowledge workers. Based on interviews with employees of a local bank, this qualitative study contributes to a better understanding of leadership styles in the field of knowledge management. The findings show that a discernible variet...

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Bibliographic Details
Main Author: Khoo, Adrian Lay Kuan.
Other Authors: Alton Chua Yeow Kuan
Format: Theses and Dissertations
Language:English
Published: 2010
Subjects:
Online Access:http://hdl.handle.net/10356/20816
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Institution: Nanyang Technological University
Language: English
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