Port service quality in the supply chain management context

• Main Author: Koh, Xiao Le.
• Other Authors: School of Civil and Environmental Engineering
• Format: Final Year Project
• Language: English
• Published: 2012
• Subjects: DRNTU::Engineering::Maritime studies::Maritime management and business
• Online Access: http://hdl.handle.net/10356/49781
• Institution: Nanyang Technological University

Ports play an integral role in the transportation of goods. However, the emergence of global supply chains has changed the traditional role that ports undertake. Today, ports are entities embedded in supply chains and competitiveness of ports is dependent on the value they generate for the entire su...