Port service quality in the supply chain management context

• المؤلف الرئيسي: Koh, Xiao Le.
• مؤلفون آخرون: School of Civil and Environmental Engineering
• التنسيق: Final Year Project
• اللغة: English
• منشور في: 2012
• الموضوعات: DRNTU::Engineering::Maritime studies::Maritime management and business
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/49781
• المؤسسة: Nanyang Technological University

Ports play an integral role in the transportation of goods. However, the emergence of global supply chains has changed the traditional role that ports undertake. Today, ports are entities embedded in supply chains and competitiveness of ports is dependent on the value they generate for the entire su...