Total quality management implementation at Knowledge Inc. - a practical example.
The shipmanagement industry has gained much credibility since its inception just thirty years ago. However, certain events in recent years have affected the industry. This had led some shipmanagers to consider the idea of implementing Total Quality Management within their organisations.
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project |
| Language: | English |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/51822 |
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| Institution: | Nanyang Technological University |
| Language: | English |
| Summary: | The shipmanagement industry has gained much credibility since its inception just thirty years ago. However, certain events in recent years have affected the industry. This had led some shipmanagers to consider the idea of implementing Total Quality Management within their organisations. |
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