Critical success factors of total quality management in Singapore.
Total quality management (TQM) is touted as one of the ways to either revitalize troubled businesses or to get ahead of the competition. The results that businesses have obtained from implementing TQM are impressive. However, TQM also has its share of spectacular failures. From this, we gather that...
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project |
| Language: | English |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/52855 |
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| Institution: | Nanyang Technological University |
| Language: | English |
| Summary: | Total quality management (TQM) is touted as one of the ways to either revitalize troubled businesses or to get ahead of the competition. The results that businesses have obtained from implementing TQM are impressive. However, TQM also has its share of spectacular failures. From this, we gather that the success of implementing TQM initiatives depends very much on how these initiatives suit an organization and its environment. |
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