Critical success factors of total quality management in Singapore.

Total quality management (TQM) is touted as one of the ways to either revitalize troubled businesses or to get ahead of the competition. The results that businesses have obtained from implementing TQM are impressive. However, TQM also has its share of spectacular failures. From this, we gather that...

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Bibliographic Details
Main Authors: Julia Jemangin., Low, Wai Kit., Chin, Lee Kian.
Other Authors: Hesan Ahmed Quazi
Format: Final Year Project
Language:English
Published: 2013
Subjects:
Online Access:http://hdl.handle.net/10356/52855
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Institution: Nanyang Technological University
Language: English

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