To investigate the service level in the specialist outpatient clinic of the Singapore General Hospital by the application of the servqual model

• 主要作者: Foo Chyi Yiao, Leung Wing Chung Autony, Tong Wai Kan
• 其他作者: Roger Wright
• 格式: Final Year Project
• 出版: 2014
• 主題: DRNTU::Business::Marketing::Customer services
• 在線閱讀: http://hdl.handle.net/10356/57630
• 機構: Nanyang Technological University

92 p.