To investigate the service level in the specialist outpatient clinic of the Singapore General Hospital by the application of the servqual model
92 p.
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| Main Author: | |
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| Format: | Final Year Project |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/57630 |
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| Institution: | Nanyang Technological University |