Towards quality thinking- total quality management
Quality is free. It's not a gift, but it is free. What costs money are the unquality things--- all the actions that involve not doing jobs right the first time. -----------Philip B. Crosby
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project |
| Language: | English |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/60120 |
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| Institution: | Nanyang Technological University |
| Language: | English |