Quality control circles : a study of two manufacturing firms

• Main Authors: Koh, Kah Hui, Leong, Siew Theng, Neo, Lee Keng
• Other Authors: Ho Mian Lian
• Format: Final Year Project
• Language: English
• Published: 2015
• Subjects: DRNTU::Business::Management::Total quality management
• Online Access: http://hdl.handle.net/10356/63550
• Institution: Nanyang Technological University

This report comprises three parts. The first part will give the reader an understanding of Quality Control Circles (QCCs). It covers the definition for QCC, its history, its movement in Singapore, the roles of its participants, its training and lastly the QC process. The second part will focus o...