The impact of corporate sustainable management activities on customer satisfaction and loyalty in the shipping sector
The topic of corporate sustainability has been gaining popularity among many management researchers as it grows in importance to the commercial world. Innovation, strategy and management control are various fields where the issue of corporate sustainability has been previously studied. In this paper...
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Format: | Final Year Project |
Language: | English |
Published: |
2015
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Online Access: | http://hdl.handle.net/10356/63620 |
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Institution: | Nanyang Technological University |
Language: | English |