The impact of corporate sustainable management activities on customer satisfaction and loyalty in the shipping sector

The topic of corporate sustainability has been gaining popularity among many management researchers as it grows in importance to the commercial world. Innovation, strategy and management control are various fields where the issue of corporate sustainability has been previously studied. In this paper...

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Bibliographic Details
Main Author: Zhuang, Shaolong
Other Authors: Thai Van Vinh
Format: Final Year Project
Language:English
Published: 2015
Subjects:
Online Access:http://hdl.handle.net/10356/63620
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Institution: Nanyang Technological University
Language: English

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