A study on business development strategies and tactics in the shipping industry to improve customer satisfaction (port sector)

• المؤلف الرئيسي: Lau, Benedict Yew Fei
• مؤلفون آخرون: Kenneth Tan Siah-Ann
• التنسيق: Final Year Project
• اللغة: English
• منشور في: 2017
• الموضوعات: DRNTU::Engineering::Maritime studies
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/71122
• المؤسسة: Nanyang Technological University

With weak global economic outlook and overcapacity in the industry, container shipping organisations are facing tremendous pressure to compete in this highly competitive market. As Internet of Things (IoT) and Big data analytics are one of the top five evolving trends in the global maritime industry...