《会话分析研究:医患咨询对话中的 “重复” 现象》= Conversation Analysis: a phenomenon of “repetition” that occurred during doctor-patient consultations
新加坡泌尿科的医患咨询对话中呈现了一种现象,文中将这现象称为“重复”。患者在与医生对话时重复讲起了某类内容,说明了患者上一次讲起这类内容后,医生没有给出另其“满意”的回应,从而使患者有了重新讲出来的需要,而这则会拉长医患咨询时间。因此,从效率的角度来看,分析“重复”现象对了解有可能降低医患对话效率的原因是会有所帮助的。文章呈现并分析了6篇转录中的“重复”现象。分析重点为:患者所讲出的重复内容、患者通过所重复的内容做出的行为、这些行为有哪些效果、以及医生在回复患者时可能会遇到的困难。 A phenomenon of “repetition” is observed after analyzin...
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Main Author: | 何奇芸 He, Qiyun |
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Other Authors: | Lim Ni Eng |
Format: | Final Year Project |
Language: | Chinese |
Published: |
2019
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/76451 |
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Institution: | Nanyang Technological University |
Language: | Chinese |
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