A study of bank switching barriers in Singapore.

In this study, a model of switching barriers is developed and applied to the Singapore retail banking context. A list of potential bank switching barriers is identified based on the existing literature and the circumstances in Singapore, and empirically tested. The results reveal that the main effe...

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Bibliographic Details
Main Author: Tan, Cheon Kheong.
Other Authors: Gerrard, Philip
Format: Theses and Dissertations
Language:English
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/7681
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Institution: Nanyang Technological University
Language: English