A study of bank switching barriers in Singapore.
In this study, a model of switching barriers is developed and applied to the Singapore retail banking context. A list of potential bank switching barriers is identified based on the existing literature and the circumstances in Singapore, and empirically tested. The results reveal that the main effe...
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Main Author: | Tan, Cheon Kheong. |
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Other Authors: | Gerrard, Philip |
Format: | Theses and Dissertations |
Language: | English |
Published: |
2008
|
Subjects: | |
Online Access: | http://hdl.handle.net/10356/7681 |
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Institution: | Nanyang Technological University |
Language: | English |
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