Business process reengineering within enterprise resource planning context : the case of united technologies.

• المؤلفون الرئيسيون: Tan, Cheng Teng., Soh, Doreen Shil Fang.
• مؤلفون آخرون: Lee, Kenny Kwai Fong
• التنسيق: Final Year Project
• منشور في: 2008
• الموضوعات: DRNTU::Business::Operations management
• الوصول للمادة أونلاين: http://hdl.handle.net/10356/8542
• المؤسسة: Nanyang Technological University

The case study attempts to assess the effects of business process reengineering through ERP implementation. It analyzes observed business process performance improvements in terms of changes in business process architecture characteristics using Steven Alter’s Work-centered Analysis (WCA) framework....