Click and mortar of retail banking : Singapore context

This research paper investigates customers’ perception on the determinants for Internetand Physical Banking. The paper also contrasts the perceptions of users on the retail products offered inInternet Banking and Physical Banking. Subsequently, customers’ satisfaction rating towards Internet Banking...

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Main Authors: Toh, Lay Kim, Vivi Triyanti Nugroho, Yeo, Luck Koon
Other Authors: Gupta, Vivek
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/8595
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-8595
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spelling sg-ntu-dr.10356-85952023-05-19T05:44:55Z Click and mortar of retail banking : Singapore context Toh, Lay Kim Vivi Triyanti Nugroho Yeo, Luck Koon Gupta, Vivek Nanyang Business School DRNTU::Business::Finance::Banking This research paper investigates customers’ perception on the determinants for Internetand Physical Banking. The paper also contrasts the perceptions of users on the retail products offered inInternet Banking and Physical Banking. Subsequently, customers’ satisfaction rating towards Internet Banking and Physical Banking was compared and contrasted. 2008-09-24T07:23:00Z 2008-09-24T07:23:00Z 2002 2002 Final Year Project (FYP) http://hdl.handle.net/10356/8595 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Finance::Banking
spellingShingle DRNTU::Business::Finance::Banking
Toh, Lay Kim
Vivi Triyanti Nugroho
Yeo, Luck Koon
Click and mortar of retail banking : Singapore context
description This research paper investigates customers’ perception on the determinants for Internetand Physical Banking. The paper also contrasts the perceptions of users on the retail products offered inInternet Banking and Physical Banking. Subsequently, customers’ satisfaction rating towards Internet Banking and Physical Banking was compared and contrasted.
author2 Gupta, Vivek
author_facet Gupta, Vivek
Toh, Lay Kim
Vivi Triyanti Nugroho
Yeo, Luck Koon
format Final Year Project
author Toh, Lay Kim
Vivi Triyanti Nugroho
Yeo, Luck Koon
author_sort Toh, Lay Kim
title Click and mortar of retail banking : Singapore context
title_short Click and mortar of retail banking : Singapore context
title_full Click and mortar of retail banking : Singapore context
title_fullStr Click and mortar of retail banking : Singapore context
title_full_unstemmed Click and mortar of retail banking : Singapore context
title_sort click and mortar of retail banking : singapore context
publishDate 2008
url http://hdl.handle.net/10356/8595
_version_ 1770566273858535424