Service quality of DBS internet banking services.

This research paper aims to ascertain the level of service quality the DBS internet banking website provides for its customers, focusing namely on the undergraduate segment.

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Bibliographic Details
Main Authors:	Cheng, Li Ying., Koh, Karen Puay Ling., Lim, Emily Mei Yin.
Other Authors:	Tan, Khoon Eng
Format:	Final Year Project
Published:	2008
Subjects:	DRNTU::Business::Marketing::Customer services DRNTU::Business::Finance::Electronic banking
Online Access:	http://hdl.handle.net/10356/8682
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	Nanyang Technological University

id	sg-ntu-dr.10356-8682
record_format	dspace
spelling	sg-ntu-dr.10356-86822023-05-19T05:44:57Z Service quality of DBS internet banking services. Cheng, Li Ying. Koh, Karen Puay Ling. Lim, Emily Mei Yin. Tan, Khoon Eng Nanyang Business School DRNTU::Business::Marketing::Customer services DRNTU::Business::Finance::Electronic banking This research paper aims to ascertain the level of service quality the DBS internet banking website provides for its customers, focusing namely on the undergraduate segment. 2008-09-24T07:23:52Z 2008-09-24T07:23:52Z 2002 2002 Final Year Project (FYP) http://hdl.handle.net/10356/8682 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::Marketing::Customer services DRNTU::Business::Finance::Electronic banking
spellingShingle	DRNTU::Business::Marketing::Customer services DRNTU::Business::Finance::Electronic banking Cheng, Li Ying. Koh, Karen Puay Ling. Lim, Emily Mei Yin. Service quality of DBS internet banking services.
description	This research paper aims to ascertain the level of service quality the DBS internet banking website provides for its customers, focusing namely on the undergraduate segment.
author2	Tan, Khoon Eng
author_facet	Tan, Khoon Eng Cheng, Li Ying. Koh, Karen Puay Ling. Lim, Emily Mei Yin.
format	Final Year Project
author	Cheng, Li Ying. Koh, Karen Puay Ling. Lim, Emily Mei Yin.
author_sort	Cheng, Li Ying.
title	Service quality of DBS internet banking services.
title_short	Service quality of DBS internet banking services.
title_full	Service quality of DBS internet banking services.
title_fullStr	Service quality of DBS internet banking services.
title_full_unstemmed	Service quality of DBS internet banking services.
title_sort	service quality of dbs internet banking services.
publishDate	2008
url	http://hdl.handle.net/10356/8682
_version_	1770564784304947200

Service quality of DBS internet banking services.

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