Service quality of DBS internet banking services.
This research paper aims to ascertain the level of service quality the DBS internet banking website provides for its customers, focusing namely on the undergraduate segment.
Saved in:
Main Authors: | Cheng, Li Ying., Koh, Karen Puay Ling., Lim, Emily Mei Yin. |
---|---|
Other Authors: | Tan, Khoon Eng |
Format: | Final Year Project |
Published: |
2008
|
Subjects: | |
Online Access: | http://hdl.handle.net/10356/8682 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | Nanyang Technological University |
Similar Items
-
Service quality of Internet banking.
by: Choy, Pui Yee., et al.
Published: (2008) -
Coffee connection : a case study on service quality
by: Leong, Emily Lee Li, et al.
Published: (2014) -
Service quality in the retail banking industry
by: Hiu Fong May, Tan Hong Boon, Tan Li Yen
Published: (2014) -
Service quality of deluxe hotels in Singapore
by: Ng Peggy, Yuan Mei Kee, Ng Ling Ling
Published: (2014) -
Service quality of Starhub's mobile phone services.
by: Law, Mei Fai., et al.
Published: (2008)