A study of the relationships between organizational citizenship behavior, emotional quotient & conflict management styles.

The purpose of our study was twofold. 1) Since studies used to develop measures of Emotional Quotient (EQ) and Organizational Citizenship Behavior (OCB) have origins rooted in a predominately western culture, a secondary aim of our study was to evaluate its validity within an Asian (Singapore) cont...

Full description

Saved in:

Bibliographic Details
Main Authors:	Chua, Stanley Peng Tze., Kua, Kee Chuah., Law, Albertus Hui Chin.
Other Authors:	Tan, Joo Seng
Format:	Final Year Project
Published:	2008
Subjects:	DRNTU::Business::Management::Organizational behavior
Online Access:	http://hdl.handle.net/10356/8789
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	Nanyang Technological University

id	sg-ntu-dr.10356-8789
record_format	dspace
spelling	sg-ntu-dr.10356-87892023-05-19T06:09:02Z A study of the relationships between organizational citizenship behavior, emotional quotient & conflict management styles. Chua, Stanley Peng Tze. Kua, Kee Chuah. Law, Albertus Hui Chin. Tan, Joo Seng Nanyang Business School DRNTU::Business::Management::Organizational behavior The purpose of our study was twofold. 1) Since studies used to develop measures of Emotional Quotient (EQ) and Organizational Citizenship Behavior (OCB) have origins rooted in a predominately western culture, a secondary aim of our study was to evaluate its validity within an Asian (Singapore) context. 2) The main thrust of our studies examines the importance of OCB, Conflict Management Styles (CMS), and EQ towards organizational effectiveness and efficiency. 2008-09-24T07:25:03Z 2008-09-24T07:25:03Z 2003 2003 Final Year Project (FYP) http://hdl.handle.net/10356/8789 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::Management::Organizational behavior
spellingShingle	DRNTU::Business::Management::Organizational behavior Chua, Stanley Peng Tze. Kua, Kee Chuah. Law, Albertus Hui Chin. A study of the relationships between organizational citizenship behavior, emotional quotient & conflict management styles.
description	The purpose of our study was twofold. 1) Since studies used to develop measures of Emotional Quotient (EQ) and Organizational Citizenship Behavior (OCB) have origins rooted in a predominately western culture, a secondary aim of our study was to evaluate its validity within an Asian (Singapore) context. 2) The main thrust of our studies examines the importance of OCB, Conflict Management Styles (CMS), and EQ towards organizational effectiveness and efficiency.
author2	Tan, Joo Seng
author_facet	Tan, Joo Seng Chua, Stanley Peng Tze. Kua, Kee Chuah. Law, Albertus Hui Chin.
format	Final Year Project
author	Chua, Stanley Peng Tze. Kua, Kee Chuah. Law, Albertus Hui Chin.
author_sort	Chua, Stanley Peng Tze.
title	A study of the relationships between organizational citizenship behavior, emotional quotient & conflict management styles.
title_short	A study of the relationships between organizational citizenship behavior, emotional quotient & conflict management styles.
title_full	A study of the relationships between organizational citizenship behavior, emotional quotient & conflict management styles.
title_fullStr	A study of the relationships between organizational citizenship behavior, emotional quotient & conflict management styles.
title_full_unstemmed	A study of the relationships between organizational citizenship behavior, emotional quotient & conflict management styles.
title_sort	study of the relationships between organizational citizenship behavior, emotional quotient & conflict management styles.
publishDate	2008
url	http://hdl.handle.net/10356/8789
_version_	1770565962622304256

A study of the relationships between organizational citizenship behavior, emotional quotient & conflict management styles.

Similar Items