Customer loyalty and the product life cycle.

This study links customer loyalty to the Product Life Cycle (PLC) concept. We advance the notion that different antecedents exert varying influences on loyalty at different stages of the PLC, in particular, the introduction and maturity stages.

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Bibliographic Details
Main Authors: Tan, Cheryl Twan Leng., Yap, Wang Ping., Yu, Weilin.
Other Authors: Lam, Shun Yin
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9221
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-9221
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spelling sg-ntu-dr.10356-92212023-05-19T07:23:13Z Customer loyalty and the product life cycle. Tan, Cheryl Twan Leng. Yap, Wang Ping. Yu, Weilin. Lam, Shun Yin Nanyang Business School DRNTU::Business::Marketing This study links customer loyalty to the Product Life Cycle (PLC) concept. We advance the notion that different antecedents exert varying influences on loyalty at different stages of the PLC, in particular, the introduction and maturity stages. 2008-09-24T07:29:51Z 2008-09-24T07:29:51Z 2004 2004 Final Year Project (FYP) http://hdl.handle.net/10356/9221 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Marketing
spellingShingle DRNTU::Business::Marketing
Tan, Cheryl Twan Leng.
Yap, Wang Ping.
Yu, Weilin.
Customer loyalty and the product life cycle.
description This study links customer loyalty to the Product Life Cycle (PLC) concept. We advance the notion that different antecedents exert varying influences on loyalty at different stages of the PLC, in particular, the introduction and maturity stages.
author2 Lam, Shun Yin
author_facet Lam, Shun Yin
Tan, Cheryl Twan Leng.
Yap, Wang Ping.
Yu, Weilin.
format Final Year Project
author Tan, Cheryl Twan Leng.
Yap, Wang Ping.
Yu, Weilin.
author_sort Tan, Cheryl Twan Leng.
title Customer loyalty and the product life cycle.
title_short Customer loyalty and the product life cycle.
title_full Customer loyalty and the product life cycle.
title_fullStr Customer loyalty and the product life cycle.
title_full_unstemmed Customer loyalty and the product life cycle.
title_sort customer loyalty and the product life cycle.
publishDate 2008
url http://hdl.handle.net/10356/9221
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