High-end consumer banking : a study on clients' expectations and banks' perception of clients' expectations

High-end consumer banking : a study on clients' expectations and banks' perception of clients' expectations

In this study, a statistical analysis approach was used to evaluate the data which would be used to differentiate the views of the high-end consumer banking divisions of three local banks, namely that of Development Bank of Singapore (Treasures Priority Banking), Overseas-Chinese Banking Corporation...

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Main Authors: Chua, Ming Chiang, Han, Alvin Wenchou, Ong, Yong Hong
Other Authors: Fock, Siew Tong
Format: Final Year Project
Published: 2008
Subjects:
DRNTU::Business::Finance::Banking
Online Access:http://hdl.handle.net/10356/9954
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-9954
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spelling sg-ntu-dr.10356-99542023-05-19T05:44:56Z High-end consumer banking : a study on clients' expectations and banks' perception of clients' expectations Chua, Ming Chiang Han, Alvin Wenchou Ong, Yong Hong Fock, Siew Tong Nanyang Business School DRNTU::Business::Finance::Banking In this study, a statistical analysis approach was used to evaluate the data which would be used to differentiate the views of the high-end consumer banking divisions of three local banks, namely that of Development Bank of Singapore (Treasures Priority Banking), Overseas-Chinese Banking Corporation Limited (Premier Banking), United Overseas Bank Limited (Privilege Banking) and a comparative foreign bank: Citibank N.A. Singapore (CitiGold). It will focus mainly on the gap between clients' demand and the banks' supply of services and products in this rising sector of the banking industry. 2008-09-24T07:38:11Z 2008-09-24T07:38:11Z 2006 2006 Final Year Project (FYP) http://hdl.handle.net/10356/9954 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Finance::Banking
spellingShingle DRNTU::Business::Finance::Banking
Chua, Ming Chiang
Han, Alvin Wenchou
Ong, Yong Hong
High-end consumer banking : a study on clients' expectations and banks' perception of clients' expectations
description In this study, a statistical analysis approach was used to evaluate the data which would be used to differentiate the views of the high-end consumer banking divisions of three local banks, namely that of Development Bank of Singapore (Treasures Priority Banking), Overseas-Chinese Banking Corporation Limited (Premier Banking), United Overseas Bank Limited (Privilege Banking) and a comparative foreign bank: Citibank N.A. Singapore (CitiGold). It will focus mainly on the gap between clients' demand and the banks' supply of services and products in this rising sector of the banking industry.
author2 Fock, Siew Tong
author_facet Fock, Siew Tong
Chua, Ming Chiang
Han, Alvin Wenchou
Ong, Yong Hong
format Final Year Project
author Chua, Ming Chiang
Han, Alvin Wenchou
Ong, Yong Hong
author_sort Chua, Ming Chiang
title High-end consumer banking : a study on clients' expectations and banks' perception of clients' expectations
title_short High-end consumer banking : a study on clients' expectations and banks' perception of clients' expectations
title_full High-end consumer banking : a study on clients' expectations and banks' perception of clients' expectations
title_fullStr High-end consumer banking : a study on clients' expectations and banks' perception of clients' expectations
title_full_unstemmed High-end consumer banking : a study on clients' expectations and banks' perception of clients' expectations
title_sort high-end consumer banking : a study on clients' expectations and banks' perception of clients' expectations
publishDate 2008
url http://hdl.handle.net/10356/9954
_version_ 1770565425749295104

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