The customer is (not) always king: Impoliteness in the service encounter

Ph.D

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Bibliographic Details
Main Author:	KOH ZHENLING ADELINE ANN
Other Authors:	ENGLISH LANGUAGE & LITERATURE
Format:	Theses and Dissertations
Language:	English
Published:	2015
Subjects:	impoliteness, service, Japan, Singapore, power, social distance
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/118869
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Institution:	National University of Singapore
Language:	English

id	sg-nus-scholar.10635-118869
record_format	dspace
spelling	sg-nus-scholar.10635-1188692015-03-02T15:18:37Z The customer is (not) always king: Impoliteness in the service encounter KOH ZHENLING ADELINE ANN ENGLISH LANGUAGE & LITERATURE TAN KOK WAN, PETER impoliteness, service, Japan, Singapore, power, social distance Ph.D DOCTOR OF PHILOSOPHY 2015-02-28T18:00:41Z 2015-02-28T18:00:41Z 2013-07-31 Thesis KOH ZHENLING ADELINE ANN (2013-07-31). The customer is (not) always king: Impoliteness in the service encounter. ScholarBank@NUS Repository. http://scholarbank.nus.edu.sg/handle/10635/118869 NOT_IN_WOS en
institution	National University of Singapore
building	NUS Library
country	Singapore
collection	ScholarBank@NUS
language	English
topic	impoliteness, service, Japan, Singapore, power, social distance
spellingShingle	impoliteness, service, Japan, Singapore, power, social distance KOH ZHENLING ADELINE ANN The customer is (not) always king: Impoliteness in the service encounter
description	Ph.D
author2	ENGLISH LANGUAGE & LITERATURE
author_facet	ENGLISH LANGUAGE & LITERATURE KOH ZHENLING ADELINE ANN
format	Theses and Dissertations
author	KOH ZHENLING ADELINE ANN
author_sort	KOH ZHENLING ADELINE ANN
title	The customer is (not) always king: Impoliteness in the service encounter
title_short	The customer is (not) always king: Impoliteness in the service encounter
title_full	The customer is (not) always king: Impoliteness in the service encounter
title_fullStr	The customer is (not) always king: Impoliteness in the service encounter
title_full_unstemmed	The customer is (not) always king: Impoliteness in the service encounter
title_sort	customer is (not) always king: impoliteness in the service encounter
publishDate	2015
url	http://scholarbank.nus.edu.sg/handle/10635/118869
_version_	1681095502317223936

The customer is (not) always king: Impoliteness in the service encounter

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