MOTIVATING CUSTOMER RETENTION AND ENGAGEMENT IN ONLINE VIDEO STREAMING INDUSTRY
Ph.D
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Language: | English |
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2019
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Online Access: | https://scholarbank.nus.edu.sg/handle/10635/163173 |
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sg-nus-scholar.10635-1631732020-01-01T13:12:35Z MOTIVATING CUSTOMER RETENTION AND ENGAGEMENT IN ONLINE VIDEO STREAMING INDUSTRY ZHANG XIAOQING INFORMATION SYSTEMS & ANALYTICS Phan Tuan Quang customer retention, online video streaming, grandfather clause, time-sync comments (TSC), video emotionality, hedonic adaptation Ph.D DOCTOR OF PHILOSOPHY (SOC) 2019-12-31T18:01:26Z 2019-12-31T18:01:26Z 2019-08-22 Thesis ZHANG XIAOQING (2019-08-22). MOTIVATING CUSTOMER RETENTION AND ENGAGEMENT IN ONLINE VIDEO STREAMING INDUSTRY. ScholarBank@NUS Repository. https://scholarbank.nus.edu.sg/handle/10635/163173 en |
institution |
National University of Singapore |
building |
NUS Library |
country |
Singapore |
collection |
ScholarBank@NUS |
language |
English |
topic |
customer retention, online video streaming, grandfather clause, time-sync comments (TSC), video emotionality, hedonic adaptation |
spellingShingle |
customer retention, online video streaming, grandfather clause, time-sync comments (TSC), video emotionality, hedonic adaptation ZHANG XIAOQING MOTIVATING CUSTOMER RETENTION AND ENGAGEMENT IN ONLINE VIDEO STREAMING INDUSTRY |
description |
Ph.D |
author2 |
INFORMATION SYSTEMS & ANALYTICS |
author_facet |
INFORMATION SYSTEMS & ANALYTICS ZHANG XIAOQING |
format |
Theses and Dissertations |
author |
ZHANG XIAOQING |
author_sort |
ZHANG XIAOQING |
title |
MOTIVATING CUSTOMER RETENTION AND ENGAGEMENT IN ONLINE VIDEO STREAMING INDUSTRY |
title_short |
MOTIVATING CUSTOMER RETENTION AND ENGAGEMENT IN ONLINE VIDEO STREAMING INDUSTRY |
title_full |
MOTIVATING CUSTOMER RETENTION AND ENGAGEMENT IN ONLINE VIDEO STREAMING INDUSTRY |
title_fullStr |
MOTIVATING CUSTOMER RETENTION AND ENGAGEMENT IN ONLINE VIDEO STREAMING INDUSTRY |
title_full_unstemmed |
MOTIVATING CUSTOMER RETENTION AND ENGAGEMENT IN ONLINE VIDEO STREAMING INDUSTRY |
title_sort |
motivating customer retention and engagement in online video streaming industry |
publishDate |
2019 |
url |
https://scholarbank.nus.edu.sg/handle/10635/163173 |
_version_ |
1681100455930757120 |