HOW SERVICE PROVIDERS REACT TO AND ATTRIBUTE CUSTOMER VOICE BEHAVIOR: A FRAMEWORK OF SELF-ENHANCEMENT AND SELF-PROTECTION MOTIVES

HOW SERVICE PROVIDERS REACT TO AND ATTRIBUTE CUSTOMER VOICE BEHAVIOR: A FRAMEWORK OF SELF-ENHANCEMENT AND SELF-PROTECTION MOTIVES

doi:10.25540/0443-9500

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Bibliographic Details
Main Author: Lee Xue Ren Randy
Other Authors: MANAGEMENT AND ORGANISATION
Format: Dataset .xlsx .xlsx .txt
Published: 2021
Subjects:
Dissertations
Customer Voice
Service employees
Online Access:https://scholarbank.nus.edu.sg/handle/10635/195330
https://doi.org/10.25540/0443-9500
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Institution: National University of Singapore
Description
Summary:doi:10.25540/0443-9500

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