HOW SERVICE PROVIDERS REACT TO AND ATTRIBUTE CUSTOMER VOICE BEHAVIOR: A FRAMEWORK OF SELF-ENHANCEMENT AND SELF-PROTECTION MOTIVES
doi:10.25540/0443-9500
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Main Author: | Lee Xue Ren Randy |
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Other Authors: | MANAGEMENT AND ORGANISATION |
Format: | Dataset .xlsx .xlsx .txt |
Published: |
2021
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Subjects: | |
Online Access: | https://scholarbank.nus.edu.sg/handle/10635/195330 https://doi.org/10.25540/0443-9500 |
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Institution: | National University of Singapore |
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