Service robots: Applying social exchange theory to better understand human-robot interactions

10.1016/j.tourman.2022.104537

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Main Authors: Kim, Hyunsu, So, Kevin Kam Fung, Wirtz, Jochen
Other Authors: DEAN'S OFFICE (BIZ)
Format: Article
Language:English
Published: ELSEVIER SCI LTD 2023
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Online Access:https://scholarbank.nus.edu.sg/handle/10635/245225
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Institution: National University of Singapore
Language: English
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spelling sg-nus-scholar.10635-2452252023-10-11T01:20:19Z Service robots: Applying social exchange theory to better understand human-robot interactions Kim, Hyunsu So, Kevin Kam Fung Wirtz, Jochen DEAN'S OFFICE (BIZ) Science & Technology Social Sciences Life Sciences & Biomedicine Environmental Studies Hospitality, Leisure, Sport & Tourism Management Environmental Sciences & Ecology Social Sciences - Other Topics Business & Economics Service robots Social exchange theory Human-robot interaction Rapport Trust Uniqueness neglect TOURISM SATISFACTION PERSPECTIVE ACCEPTANCE VARIABLES VALIDITY INDUSTRY TRUST 10.1016/j.tourman.2022.104537 TOURISM MANAGEMENT 92 2023-10-11T01:13:41Z 2023-10-11T01:13:41Z 2022-10 2023-10-10T13:44:50Z Article Kim, Hyunsu, So, Kevin Kam Fung, Wirtz, Jochen (2022-10). Service robots: Applying social exchange theory to better understand human-robot interactions. TOURISM MANAGEMENT 92. ScholarBank@NUS Repository. https://doi.org/10.1016/j.tourman.2022.104537 0261-5177,1879-3193 https://scholarbank.nus.edu.sg/handle/10635/245225 en ELSEVIER SCI LTD Elements
institution National University of Singapore
building NUS Library
continent Asia
country Singapore
Singapore
content_provider NUS Library
collection ScholarBank@NUS
language English
topic Science & Technology
Social Sciences
Life Sciences & Biomedicine
Environmental Studies
Hospitality, Leisure, Sport & Tourism
Management
Environmental Sciences & Ecology
Social Sciences - Other Topics
Business & Economics
Service robots
Social exchange theory
Human-robot interaction
Rapport
Trust
Uniqueness neglect
TOURISM
SATISFACTION
PERSPECTIVE
ACCEPTANCE
VARIABLES
VALIDITY
INDUSTRY
TRUST
spellingShingle Science & Technology
Social Sciences
Life Sciences & Biomedicine
Environmental Studies
Hospitality, Leisure, Sport & Tourism
Management
Environmental Sciences & Ecology
Social Sciences - Other Topics
Business & Economics
Service robots
Social exchange theory
Human-robot interaction
Rapport
Trust
Uniqueness neglect
TOURISM
SATISFACTION
PERSPECTIVE
ACCEPTANCE
VARIABLES
VALIDITY
INDUSTRY
TRUST
Kim, Hyunsu
So, Kevin Kam Fung
Wirtz, Jochen
Service robots: Applying social exchange theory to better understand human-robot interactions
description 10.1016/j.tourman.2022.104537
author2 DEAN'S OFFICE (BIZ)
author_facet DEAN'S OFFICE (BIZ)
Kim, Hyunsu
So, Kevin Kam Fung
Wirtz, Jochen
format Article
author Kim, Hyunsu
So, Kevin Kam Fung
Wirtz, Jochen
author_sort Kim, Hyunsu
title Service robots: Applying social exchange theory to better understand human-robot interactions
title_short Service robots: Applying social exchange theory to better understand human-robot interactions
title_full Service robots: Applying social exchange theory to better understand human-robot interactions
title_fullStr Service robots: Applying social exchange theory to better understand human-robot interactions
title_full_unstemmed Service robots: Applying social exchange theory to better understand human-robot interactions
title_sort service robots: applying social exchange theory to better understand human-robot interactions
publisher ELSEVIER SCI LTD
publishDate 2023
url https://scholarbank.nus.edu.sg/handle/10635/245225
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