Service robots: Applying social exchange theory to better understand human-robot interactions

Service robots: Applying social exchange theory to better understand human-robot interactions

10.1016/j.tourman.2022.104537

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Bibliographic Details
Main Authors:	Kim, Hyunsu, So, Kevin Kam Fung, Wirtz, Jochen
Other Authors:	DEAN'S OFFICE (BIZ)
Format:	Article
Language:	English
Published:	ELSEVIER SCI LTD 2023
Subjects:	Science & Technology Social Sciences Life Sciences & Biomedicine Environmental Studies Hospitality, Leisure, Sport & Tourism Management Environmental Sciences & Ecology Social Sciences - Other Topics Business & Economics Service robots Social exchange theory Human-robot interaction Rapport Trust Uniqueness neglect TOURISM SATISFACTION PERSPECTIVE ACCEPTANCE VARIABLES VALIDITY INDUSTRY TRUST
Online Access:	https://scholarbank.nus.edu.sg/handle/10635/245225
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Institution:	National University of Singapore
Language:	English

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