Efficiency, effectiveness and productivity of marketing in services
10.1016/j.ejor.2004.04.050
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Main Authors: | Keh, H.T., Chu, S., Xu, J. |
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Other Authors: | DECISION SCIENCES |
Format: | Article |
Published: |
2013
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Subjects: | |
Online Access: | http://scholarbank.nus.edu.sg/handle/10635/44056 |
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Institution: | National University of Singapore |
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