A universal appointment rule in the presence of no-shows and walk-ins

10.1111/j.1937-5956.2011.01297.x

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Bibliographic Details
Main Authors: Cayirli, T., Yang, K.K., Quek, S.A.
Other Authors: DECISION SCIENCES
Format: Article
Published: 2013
Subjects:
Online Access:http://scholarbank.nus.edu.sg/handle/10635/44099
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Institution: National University of Singapore
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Summary:10.1111/j.1937-5956.2011.01297.x