A universal appointment rule in the presence of no-shows and walk-ins
10.1111/j.1937-5956.2011.01297.x
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Main Authors: | Cayirli, T., Yang, K.K., Quek, S.A. |
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Other Authors: | DECISION SCIENCES |
Format: | Article |
Published: |
2013
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Subjects: | |
Online Access: | http://scholarbank.nus.edu.sg/handle/10635/44099 |
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Institution: | National University of Singapore |
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