Critical success factors for inflight catering services: Singapore Airport Terminal Services' practices as management benchmarks

TQM Magazine

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Bibliographic Details
Main Authors: Chang, Z.Y., Yeong, W.Y., Loh, L.
Other Authors: BUSINESS POLICY
Published: 2013
Online Access:http://scholarbank.nus.edu.sg/handle/10635/44872
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Institution: National University of Singapore
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Summary:TQM Magazine