Critical success factors for inflight catering services: Singapore Airport Terminal Services' practices as management benchmarks
TQM Magazine
Saved in:
Main Authors: | Chang, Z.Y., Yeong, W.Y., Loh, L. |
---|---|
Other Authors: | BUSINESS POLICY |
Published: |
2013
|
Online Access: | http://scholarbank.nus.edu.sg/handle/10635/44872 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | National University of Singapore |
Similar Items
-
Evaluation of Singapore Airlines' inflight service quality using the SERVQUAL model.
by: Lee, Jeffery Peng Soon., et al.
Published: (2008) -
A COMPARATIVE STUDY BETWEEN FULL SERVICE AIRPORT TERMINALS AND LOW COST CARRIER AIRPORT TERMINALS: PASSENGER EXPERIENCE
by: WONG WEI KIT
Published: (2016) -
Critical success factors of location-based services
by: CHIN, Natalie J. P., et al.
Published: (2012) -
Benchmarking competitiveness of cargo airports
by: XU YUN JING
Published: (2011) -
Critical success factors of marketing private banking services.
by: Loo, Chee Kan., et al.
Published: (2008)