The strategic role of unused service capacity
International Journal of Service Industry Management
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2013
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sg-nus-scholar.10635-451192015-01-31T18:23:52Z The strategic role of unused service capacity Ng, I.C.L. Wirtz, J. Lee, K.S. MARKETING Capacity management Service operations International Journal of Service Industry Management 10 2 211-238 2013-10-10T05:29:32Z 2013-10-10T05:29:32Z 1999 Article Ng, I.C.L.,Wirtz, J.,Lee, K.S. (1999). The strategic role of unused service capacity. International Journal of Service Industry Management 10 (2) : 211-238. ScholarBank@NUS Repository. 09564233 http://scholarbank.nus.edu.sg/handle/10635/45119 NOT_IN_WOS Scopus |
| institution |
National University of Singapore |
| building |
NUS Library |
| country |
Singapore |
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ScholarBank@NUS |
| topic |
Capacity management Service operations |
| spellingShingle |
Capacity management Service operations Ng, I.C.L. Wirtz, J. Lee, K.S. The strategic role of unused service capacity |
| description |
International Journal of Service Industry Management |
| author2 |
MARKETING |
| author_facet |
MARKETING Ng, I.C.L. Wirtz, J. Lee, K.S. |
| format |
Article |
| author |
Ng, I.C.L. Wirtz, J. Lee, K.S. |
| author_sort |
Ng, I.C.L. |
| title |
The strategic role of unused service capacity |
| title_short |
The strategic role of unused service capacity |
| title_full |
The strategic role of unused service capacity |
| title_fullStr |
The strategic role of unused service capacity |
| title_full_unstemmed |
The strategic role of unused service capacity |
| title_sort |
strategic role of unused service capacity |
| publishDate |
2013 |
| url |
http://scholarbank.nus.edu.sg/handle/10635/45119 |
| _version_ |
1681083023681912832 |