Relationship concept and customer services: A case study of corporate banking

Journal of Retailing and Consumer Services

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Main Authors: Mehta, S.C., Tambe, H.
Other Authors: MARKETING
Format: Article
Published: 2013
Subjects:
Online Access:http://scholarbank.nus.edu.sg/handle/10635/45135
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Institution: National University of Singapore
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spelling sg-nus-scholar.10635-451352015-01-05T22:46:14Z Relationship concept and customer services: A case study of corporate banking Mehta, S.C. Tambe, H. MARKETING Corporate banking Customer service Relationship marketing Seven-S framework Success factors Journal of Retailing and Consumer Services 4 2 129-134 2013-10-10T05:29:56Z 2013-10-10T05:29:56Z 1997 Article Mehta, S.C.,Tambe, H. (1997). Relationship concept and customer services: A case study of corporate banking. Journal of Retailing and Consumer Services 4 (2) : 129-134. ScholarBank@NUS Repository. 09696989 http://scholarbank.nus.edu.sg/handle/10635/45135 NOT_IN_WOS Scopus
institution National University of Singapore
building NUS Library
country Singapore
collection ScholarBank@NUS
topic Corporate banking
Customer service
Relationship marketing
Seven-S framework
Success factors
spellingShingle Corporate banking
Customer service
Relationship marketing
Seven-S framework
Success factors
Mehta, S.C.
Tambe, H.
Relationship concept and customer services: A case study of corporate banking
description Journal of Retailing and Consumer Services
author2 MARKETING
author_facet MARKETING
Mehta, S.C.
Tambe, H.
format Article
author Mehta, S.C.
Tambe, H.
author_sort Mehta, S.C.
title Relationship concept and customer services: A case study of corporate banking
title_short Relationship concept and customer services: A case study of corporate banking
title_full Relationship concept and customer services: A case study of corporate banking
title_fullStr Relationship concept and customer services: A case study of corporate banking
title_full_unstemmed Relationship concept and customer services: A case study of corporate banking
title_sort relationship concept and customer services: a case study of corporate banking
publishDate 2013
url http://scholarbank.nus.edu.sg/handle/10635/45135
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