A service quality framework for web-based information systems

A service quality framework for web-based information systems

10.1108/09544780310469262

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Bibliographic Details
Main Authors: Tan, K.C., Xie, M., Li, Y.N.
Other Authors: INDUSTRIAL & SYSTEMS ENGINEERING
Format: Article
Published: 2014
Subjects:
Information systems
Interaction
Internet
Service quality
User satisfaction
Online Access:http://scholarbank.nus.edu.sg/handle/10635/51849
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Institution: National University of Singapore

Internet

http://scholarbank.nus.edu.sg/handle/10635/51849

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